Frequently Asked Questions
New Zealand Dollars
All brands are in US sizing. As a guide, sizing is generally as follows:
US7 = UK6 = EUR39
US8 = UK7 = EUR41
US9 = UK8 = EUR42
US10 =UK9 =EUR44
US11 =UK10 =EUR45
US12 =UK11 =EUR46
US13 =UK12 =EUR47
We could do that for you, we would just need to check the shipping cost with you first.
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It depends on the size of the item. Smaller items are sent via NZ Couriers and are normally delivered next working day. Larger items are sent via Post Haste and normally take 2 working days. Rural deliveries can take a bit longer depending on your local area service.
When your order is despatched, you will be sent a "track and trace" number so you can see where your delivery is. Otherwise, feel free to contact us and we'll do a "track and trace" for you and sort it out. You can reach us in store at Alta 7 days a week phone +64 3 442 4994.
Sure can. Just let us know on your order when you would like to collect it, and we'll have it ready and waiting. You'll find Alta in Queenstown, at 8 Duke St (under the Sofitel Hotel).